New Utility Connections in Plano: A Step-by-Step Setup Guide for First-Time Homeowners

Becoming a first-time homeowner is an exciting journey filled with anticipation and planning. Amidst the excitement of decorating, unpacking, and settling into a new neighborhood, there’s one critical task that needs immediate attention: setting up your utilities.

If you’ve recently purchased your first home in Plano, Texas, getting your essential services connected correctly and on time is crucial. With this step-by-step guide, you’ll know exactly what to do — no confusion, no last-minute panic — just a smooth, stress-free move-in experience.

Why Setting Up Utilities Early Is So Important

Before diving into the process, it’s important to understand why utility setup should be at the top of your to-do list:

• Comfort: Electricity, water, and internet are essential from day one.

• Avoiding Fees: Last-minute setups can lead to expedited service charges.

• Time Management: Some services require appointments that need advance scheduling.

• Peace of Mind: Knowing everything is ready lets you focus on enjoying your new home.

Now let’s break down the utility connection process step-by-step.

Step 1: Create a Utilities Checklist

First, identify which services you'll need in your Plano home. Common essentials include:

• Electricity

• Water and Sewer

• Natural Gas (if applicable)

• Internet and Cable

• Trash and Recycling

• Optional Services: Home security systems, pest control, and lawn irrigation

Having a checklist ensures nothing important is overlooked during the busy moving period.

Step 2: Gather Essential Information

Before contacting service providers, gather these documents:

• Proof of ownership (home closing documents)

• A government-issued ID (driver’s license, passport)

• Your move-in date

• Social Security Number (some providers use it for account setup)

• Payment method for deposits

Having these items ready will speed up every phone call and online form you fill out.

Step 3: Set Up Electricity

Plano operates in a deregulated energy market, meaning you have the freedom to choose your electricity provider.
Here’s how to proceed:

• Compare providers: Use trusted comparison sites to check rates and plans.

• Decide on a plan: Choose between fixed-rate, variable-rate, or green energy plans.

• Schedule your start date: Ideally, 3-5 days before your move-in date.

• Confirm activation: Always verify that service will begin on your requested date.

Because you have many options, take your time choosing a provider that fits your budget and energy usage habits.

Step 4: Connect Water and Sewer Services

Water and sewer services in Plano are provided directly by the City of Plano.
Here’s the setup process:

• Apply for service: You can set up your account online or by calling the City of Plano Water Utilities Department.

• Provide necessary documents: Proof of ownership and ID are typically required.

• Pay any deposits: Some homeowners may be asked for a deposit based on their credit check or payment history.

Make sure you apply at least one week before your move to ensure that you have water running when you arrive.

Step 5: Arrange Natural Gas Service (If Needed)

Not all homes in Plano require gas service, but if yours does (for heating, cooking, or hot water), you'll need to connect with a provider.
Typically, Atmos Energy serves the Plano area.
Steps include:

• Check if your home needs gas service.

• Contact the gas company to request activation.

• Schedule an appointment: A technician may need to visit your home to light appliances or inspect meters.

Request this service a week in advance, as technician appointments can book up quickly.

Step 6: Set Up Internet and Cable

Internet is now considered a core utility, especially for remote work and entertainment.
Plano is serviced by several providers, offering cable, DSL, and fiber options.
To set up internet and cable:

• Check provider availability at your address.

• Compare packages: Look at download speeds, upload speeds, and contract terms.

• Schedule installation: Aim to book at least 7-10 days ahead of your move-in.

Some companies offer self-install kits, but professional installation ensures there are no issues when you settle in.

Step 7: Register for Trash and Recycling Services

Trash, recycling, and bulk waste pickup are managed by the City of Plano.
Here’s what you need to do:

• Confirm enrollment: When you set up water services, trash and recycling are usually added automatically.

• Know your pickup schedule: Plano assigns specific days for different neighborhoods.

• Request bins: If your home doesn’t already have city-provided waste and recycling bins, request them immediately.

Make sure you understand the city's recycling guidelines to avoid fines or service interruptions.

Step 8: Plan for Optional Services

Depending on your needs, you might also want to arrange for:

• Home security systems: Many providers offer professional installation and monitoring services.

• Pest control: Texas weather can bring unwelcome guests; early prevention helps.

• Lawn and irrigation: If your new home has landscaping, setting up sprinkler system maintenance or irrigation services early can save trouble later.

Optional services aren’t urgent, but tackling them early prevents future headaches.

Step 9: Confirm and Test All Services

Before move-in day, do a final check:

• Electricity: Is the power on?

• Water: Do faucets and toilets work?

• Gas: Is the pilot light on, if applicable?

• Internet: Test your connection.

Catching issues early means you can fix them before moving all your belongings into the home.

Step 10: Save All Your Account Information

Once everything is activated:

• Save account numbers, passwords, and contact details in one place.

• Set up auto-pay if you prefer.

• Note billing dates so you can budget accordingly.

Having all your utility information organized will make future service calls and troubleshooting much easier.

Final Thoughts

Setting up utilities in Plano as a first-time homeowner may seem overwhelming at first, but following a clear, step-by-step process makes it very manageable. By planning ahead, gathering the right information, and working with service providers early, you’ll ensure that your home is ready for you the moment you walk through the door.

Congratulations again on your new home in Plano — with your utilities in place, you’re ready to enjoy all the opportunities and excitement your new community has to offer.