Hawaiian Airlines Cancellation Policy: A Complete Guide to Understand Your Options

When it comes to planning your trip, knowing the airline’s cancellation policy is crucial for peace of mind. Whether unexpected circumstances arise, or you simply change your mind, understanding the Hawaiian Airlines cancellation policy can help you navigate the process with ease. In this comprehensive guide, we’ll break down the key aspects of Hawaiian Airlines’ cancellation policy, what options are available for refunds, and how you can manage your booking if you need to make changes.

Understanding Hawaiian Airlines Cancellation Policy

Hawaiian Airlines cancellation policy allows passengers to make changes or cancel their flights depending on the type of ticket purchased. The cancellation terms may vary based on factors like fare class, route, and booking date. If you’re planning to cancel or change a flight with Hawaiian Airlines, it’s important to know what your options are to avoid any unnecessary fees or complications. Let’s dive deeper into the details of the cancellation process.

Flexible Fare Options

Hawaiian Airlines offers a range of fare options, each with its own set of cancellation rules. The flexibility of your ticket is a key factor when deciding how easy it will be to make changes or cancel your reservation.

Main Cabin and First Class Tickets: If you purchased a Main Cabin or First Class ticket, you can generally make changes or cancellations with minimal restrictions. However, the cancellation fees and refund eligibility will depend on how much time you give before your scheduled departure. If you cancel at least 24 hours before your flight, you might be eligible for a full refund (minus a cancellation fee). For tickets canceled closer to the departure time, fees will be higher, and you may only receive a partial refund.
Economy Fares: Economy fares usually come with stricter cancellation policies. If you need to cancel or make changes, you’ll likely incur a cancellation fee, and the chances of receiving a full refund are lower. Be sure to check the specific terms for your ticket type on the Hawaiian Airlines website or contact customer service for further assistance.
Award Tickets and MileagePlus: For those using HawaiianMiles or other frequent flyer miles for their flights, cancellations are typically allowed. However, the process for refunding miles or points can differ. Generally, Hawaiian Airlines will refund the miles minus any applicable fees if you cancel at least 24 hours in advance. If canceled closer to the departure date, miles may be refunded in the form of credits or vouchers.

How to Cancel a Flight with Hawaiian Airlines

Canceling a flight with Hawaiian Airlines can be done online or through customer service. Here’s a step-by-step guide on how to cancel your flight:

Log into Your Hawaiian Airlines Account:
- If you booked your flight through the airline’s official website, log into your account.
- Navigate to the "Manage Reservations" section, where you can select your booking.
Select the Flight You Want to Cancel:
- Find the specific flight that you wish to cancel and select the "Cancel Flight" option.
Review Cancellation Details:
- Before finalizing your cancellation, review any fees and refund eligibility based on your ticket type.
Submit Cancellation Request:
- Once you’ve confirmed the cancellation details, submit your request. You’ll receive an email confirming your cancellation along with any refund details or travel credits.

Alternatively, you can also contact Hawaiian Airlines customer service if you prefer assistance with the cancellation process.

Hawaiian Airlines Refund Policy

Hawaiian Airlines has a specific refund policy that can vary based on your ticket type and when you cancel. If your flight is canceled within 24 hours of booking, you’re typically eligible for a full refund. However, cancellations made closer to the departure time may result in partial refunds or travel credits.

Refundable Tickets: If you purchased a refundable ticket, you may be eligible for a full refund, even if you cancel closer to your departure time. Refundable tickets are often more expensive, but they provide peace of mind if your plans change unexpectedly.
Non-Refundable Tickets: Non-refundable tickets come with stricter policies. In many cases, you’ll only receive a refund in the form of travel credits or vouchers. If you need to cancel a non-refundable ticket, you’ll typically be charged a cancellation fee, and the remaining value of your ticket can be converted to credit for future travel.

Hawaiian Airlines Travel Credits

If you cancel a flight and are issued travel credits, these can be used for future bookings with Hawaiian Airlines. The travel credits will generally have an expiration date, so make sure to use them within the allowed timeframe. Hawaiian Airlines will send you instructions on how to apply these credits toward new bookings.

It’s important to note that travel credits may not be transferable and are often non-refundable. Be sure to check the terms and conditions when accepting travel credits to ensure you understand the limitations.

Change of Flight Policy

In some cases, passengers may prefer to change their flight instead of canceling it altogether. Hawaiian Airlines allows changes to most reservations, but the airline’s change fee and fare difference policies must be taken into account.

Flexible Tickets: If you booked a flexible fare, you may be able to change your flight without incurring a change fee, but you may have to pay the difference in fare if the new flight is more expensive.
Non-Flexible Tickets: Non-flexible tickets usually come with a change fee, and any fare difference will be charged. It’s often more expensive to change a non-flexible ticket, especially if you make the change closer to your flight date.

To change your flight, simply visit the “Manage Reservations” section on the Hawaiian Airlines website or contact customer service. Be aware of any change fees or fare differences when making alterations.

Special Circumstances and Waivers

Hawaiian Airlines may offer exceptions to the cancellation policy in specific situations, such as:

Weather Disruptions: If your flight is canceled due to weather or other factors beyond your control, Hawaiian Airlines will typically provide options for rebooking, refunds, or travel credits.
Illness or Emergency: If you need to cancel your flight due to an emergency or illness, Hawaiian Airlines may waive certain cancellation fees with valid documentation. It’s important to contact the airline directly to explain your situation and request assistance.

Tips for Avoiding Cancellation Fees

To avoid cancellation fees and get the best possible outcome for your canceled flight, consider the following tips:

Book Flexible Tickets: If you know your travel plans may change, consider purchasing a flexible fare. These tickets usually allow for easier cancellations or changes without hefty fees.
Cancel Early: Whenever possible, cancel your flight well in advance to minimize cancellation fees and increase the chances of a refund.
Check for Waivers: Keep an eye on any special circumstances or waivers that might apply to your booking, such as weather-related cancellations or emergency situations.

Conclusion

Navigating the Hawaiian Airlines cancellation policy doesn’t have to be complicated. By understanding the different ticket types, cancellation fees, and refund options, you can make informed decisions about your flight. Whether you need to cancel, change, or request a refund, Hawaiian Airlines provides various options to help accommodate your needs.

If you have any questions or need further assistance with your Hawaiian Airlines cancellation, consider reaching out to their customer service team. For expert advice on managing your bookings and cancellations, Flightaura is always here to assist you. For more information, call us at +1-855-300-3027